Return Policy

Thank you for shopping at PetVanta! We aim to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, please contact us and we'll assist you promptly.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact us directly for instructions.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions regarding our return policy or need assistance with a return, please contact us.